Services
Our services include:
Debt collection
MPOL Collection Services is an experienced and effective Debt recovery specialist.
We are a customer driven company that tailors it's collections to suit the customer's current debt situation.
MPOL Collection Services handles debt collection at all levels and will recover debts no matter what size or difficulty.
We specialise in difficult debts, fully utilising the investigative powers of MPOL Investigation Services.
We collect debts for:
- Banks
- Insurance Agencies
- Medical Personnel
- Traders
- Corporate
- Real Estate Agents
Our services are flexible.
We can work on a No Collect - No Fee commission basis on monies collected, as well as tailoring recovery strategies depending on the length the debt has remained outstanding as well as the likelihood of legal action toward the debtor, although all efforts are made to settle the debt amicably without instigating legal action at the first stage.
The vast majority of the assignments are completed before legal action is undertaken.
Demand Letters
The demand letters issued by MPOL are designed to prompt a response from the debtor in a polite but forthright manner. It points out to the debtor the future ramifications if the debt is not paid within the proposed time frame (seven days).
These letters contain a reply paid envelope and specify payment methods including credit card (at no cost to the client)
Telephone Demand
All demand letters that have not garnered a response within seven days will be followed up by a phone call. The phone call is designed to establish a personal contact and add a voice to the demands.
These phone calls are very important as they help establish a dialogue in a friendly manner, often resulting in a payment scheme being devised.
If the debtor is unwilling or unable to meet a satisfactory payment schedule, then further action will be taken.
Final Demand / Notice of Intention
A final demand is then issued, within this demand is a notice of intention to commence legal action if the account is not settled within seven days. These letters are sent with solicitors letterhead and clearly set out the implications of non-payment.
MPOL Collection services has the full support of MPOL Investigations legal resources. This means that the cost to the client is minimal, but the response from the debtor is emphatic.
Please note that legal fees are generally recoverable from the debtor.
MPOL Collection Services also offers:
- Searches and investigative means
- Debt recovery solicitors
- Monthly statements
- Trust accounts
- Bankruptcy proceedings
- Internet access
- Other specialised services
Reports
MPOL Collections specialises in risk reports. Specifically the MPOL 100 point credit / viability risk report.
The potential client or customer is given a stringent 100 point credit/viability check, to ascertain this customers bone fides and therefore a probability debt statement.
This enhances our clients awareness of their potential customer and reduces the likelihood of that customer becoming a bad debt.
Other reports that MPOL covers include:
- Customer credit risk reports
- Low End Search And Adverse
- Low End Automated Credit Approval Searches
- High End Credit Reporting
- Rating and Financial Information and Analysis
- National Title and associated services
- ITSA - Bankruptcy Searches
- Current and Historical Company Extracts
- Document Imaging Requests
- Director Name Searches
- Free Name Browses